FAQ

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Shopping

To place an order with Eyeco, simply browse our website and add the desired products to your shopping cart. Once you have selected all the items you wish to purchase, proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and confirm your order. You will receive an order confirmation email once your purchase is complete.

Yes, you can purchase non-prescription eyewear, such as sunglasses and blue light glasses, without providing a prescription. These products are designed for general use and do not require specific prescription details.

If you need prescription lenses, no worries! When selecting frames, you can choose the option to add prescription lenses. During the checkout process, you'll be prompted to provide your prescription details, and our team will craft the lenses to your specifications.

Yes, we offer a virtual try-on feature on our website. You can use this interactive tool to see how our frames look on your face. It's a fun and convenient way to find the perfect pair that suits your style.

Payment

At Eyeco, we accept various payment methods, including major credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. You can choose the most convenient option during the checkout process.

Absolutely! We take the security of your payment information seriously. Our website uses encryption and secure technologies to protect your data during transmission. We do not store your payment details on our servers, ensuring your information remains safe.

For security reasons, we do not store your payment information on our website. However, you can create an account with us to make future purchases more convenient. Your personal and shipping information can be saved securely for faster checkout.

Orders & Returns

At Eyeco, we accept various payment methods, including major credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. You can choose the most convenient option during the checkout process.

Absolutely! We take the security of your payment information seriously. Our website uses encryption and secure technologies to protect your data during transmission. We do not store your payment details on our servers, ensuring your information remains safe.

For security reasons, we do not store your payment information on our website. However, you can create an account with us to make future purchases more convenient. Your personal and shipping information can be saved securely for faster checkout.

Currently, we only support using one payment method per order. You can select your preferred payment method during checkout and complete the transaction using that method.

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